D3 Empowers Business Users

For the first decade of the "enterprise solution", programmers and consultants controlled the applications used to automate business processes. An application change required consultants to translate a process into a requirement and task a programmer with coding it. The programmer translated the requirement into code that was sent back to the consultant for testing. After four weeks and four iterations, the change was presented to the business user. The business user shook her head, explained herself again, and the translation began anew. Enterprise 1.0 solved one business need, but it created four more business needs in the process.

Enterprise 2.0:

Deliver a configurable platform that cuts out the programmers and consultants, leveraging the expertise of a solution provider working to empower the business user. The platform allows the business user to control an evolved process without translation headaches. With no technical expertise, authorized business users can make configurations in response to dynamic business needs. Marry a form wizard and configurable workflow to a business intelligence tool, and the result is an empowered business user leveraging an Enterprise 2.0 solution. Survival of the fittest eliminates the consultants, and lets the programmers work for you.

Form Wizard + Configurable Workflow + On Demand Analytics = Empowered Business User

Culture Committed to Total Customer Care

D3's Total Customer Care value proposition includes:

• 24 x 7 Customer Support. Included in D3’s standard Total Customer Care package
• Never-pay-for-an-upgrade. Customers never pay for new releases of licensed software
• Lowest cost-of-ownership. Thin-client architecture offers infinite scalability and maximum configurability with minimum IT support
• Data security. Zero exposure to sensitive data loss as no data resides on the client device

Customers drive the D3 roadmap, realizing enhancement and features rapidly. From 2005 to 2008, D3 responded to customer demand with three new products while enhancing its existing industry-leading offerings. Total Customer Care equals a positive experience from sales through configuration, training and support.

Low Cost of Ownership

Deployable on service (SaaS) model or perpetual enterprise model, D3 reduces cost of ownership through:

• A single application installation instance
• No download of clunky client software that requires administration privileges and increases IT support
• No compromise to the security of the enterprise network
• Minimal fault points through thin client architecture
• Zero dependence upon third-party software