For enterprise incident reporting and case management software, origination channels can include collaborative users, ethics hotline solutions, supply chain partners or other third-party systems that originate case records.

When speaking with security, governance, risk and compliance professionals about incident reporting and investigation management software, they consistently mention a business need – the triggering of automatic actions from captured data.

In response to my last post, a reader posed the following:“Although an honorable ideal, can a software platform deliver collaboration in the GRC and Security realms where need-to-know regulations take precedence over the business need to efficiently share information with your colleagues?”In the spi...