A Better Solution to Manage HR Incidents and Investigations

The D3 HR application offers a prebuilt data model providing a shortcut and faster time to value than customers could achieve with a build-it-from-scratch approach. The HR application incorporates expertise and best-practice capabilities contributed by D3 and other industry experts including predefined incident report forms, tasks, dashboards, metrics, workflows and reports required by HR professionals.

Using a proven effective foundation, organizations can be sure that they are always gathering the appropriate information, right from the start. The guided analytics help managers spot incident trends, better understand their organizations, make more informed decisions and execute with the confidence that they are positively impacting their objectives. Leveraging D3’s industry leading customization features each system can be further configured to meet the exact requirements of each client.

D3 and PeopleSoft, the Best of Both Worlds

Frustrated with PeopleSoft’s incident management features? Most will agree that PeopleSoft is excellent at what it was designed for. However for Incident reporting and case management the D3 system is the right choice. The system is designed to address the challenges faced by HR professionals to document and track incidents, manage associated cases and create custom analysis reports, all fully integrated with the PeopleSoft system.

The D3 Solution

D3`s Incident Management System is a secure, web based solution that incorporates industry leading configurability and information access control, making it ideal for multi property, multi departmental requirements. This enterprise class, easy-to-use, affordable solution provides consistent, documented Incident reporting and activity tracking regardless of the origination. It automates the approval process of an incident report or case investigation and will automatically send notifications, assign tasks and make the necessary escalations to appropriate individuals depending on the incident type, priority, time, status or custom criteria. The built in search engine incorporates advanced access control and search refinement features. The powerful analysis reporting and analytics modules provide custom trend and analysis reporting all available from a single dashboard view.

Incident Reporting

• Unlimited customization options are available through a simple form wizard
• Individuals access and collaborate on a single record ensuring data integrity
• History - Records each activity performed on a record and retains a snapshot of each version
• Auto-fill - Automatically populate fields from your existing data sources
• Link together incident reports, associated tasks and case files
• Custom print & export template designer

Case Management

• Assign tasks, deadlines and reminders to individuals for assignments and incident investigations, e.g. review CCTV footage.
• Tasks can be permanently linked to an incident record.
• Case Folders - Keep all associated items in a virtual folder, providing collaborative case management between facilities and departments for increased efficiency and data integrity

Analysis Reports & Analytics

Create, save, publish and analyze custom reports. Make reports accessible to select users or the entire enterprise.

• Identify trends
• Gauge mitigation strategy effectiveness
• Create virtually any type of chart
• Interactive, zoom-able maps for location based analysis
• Analytics dashboard to instantly review your key metrics

Workflow and Notifications

The system automates the approval process of an incident report or case investigation, will send notifications, assign tasks and manage escalations to appropriate individuals depending on:

• Incident Type
• Priority
• Time
• Status
• Custom Criteria

eAlert

Open incident submission to all employees or the general public. Once submitted, a reported event is routed to the appropriate individuals or groups, who can then decide to escalate to an incident report, dispatch request or archive the submission.