What is D3 Dispatch?

An Enterprise 2.0 computer aided dispatch solution built on D3's configurable platform that combines a form wizard and configurable workflow with a business intelligence tool, resulting in an empowered dispatch operator.

Who uses D3 Dispatch?

Security professionals from organizations of all sizes and all industries use D3 Dispatch for service request tracking because D3's architecture places no limits on customization. With no technical expertise, authorized business users can make configurations in response to dynamic business needs. Enlightened security professionals with an enterprise mindset leverage D3 across all sites and locations to drive a systemic response to service requests and initiate a repeatable and discoverable process for making data-driven decisions.

Why choose D3 Dispatch?

Configurable - D3 Dispatch employs a proprietary database schema that allows unlimited configurations. To begin the process, D3 provides best practices and a project manager to guide new customers through the customization process, resulting in a solution that collects the data your organization requires.

Access Control - Configurable access control privileges allow unlimited information access and functionality execution privileges, based on group, role and business unit membership. A user's group, role and business unit membership determine his or her realm of influence without extra steps.

Seamless Chain-of-custody - Escalate dispatches to incident reports with one click, copying shared information from the dispatch to the incident report.

Notification and Workflow - Leverages configurable triggers for initiating notification and tasks that previously required manual completion.

Lowest Cost-of-ownership - Thin client architecture minimizes IT costs inherent to solutions built on smart client or thick client architecture.

Web Services API - Seamlessly communicate with other enterprise solutions for managing people, alerts, inventory or risk.

On-demand Analytics - Create unlimited ad-hoc graphical and tabular reports and save templates for future generation.

Mobile Deployment - Receive Dispatches on any Windows Mobile powered device (see Mobile vSOC for more information).