Workflow is a sequence of procedures, administrative tasks, or other processes through which an event or incident passes from initiation to completion. Automated workflow ensures compliance and dramatically improves efficiency within an organization, helping to reduce the number of tasks employees would otherwise do manually.
D3 workflow incorporates the most advanced and flexible workflow automation features available today. Workflows are configured, utilizing unlimited criteria, to initiate a series of steps in line with company policy and procedures, ensuring compliance and that best practices are followed.
Examples of a D3 workflow within the Security department may be to automate the review/approval process of an incident report or case investigation, assign tasks and manage escalations. The system can automate virtually any workflow requirement of an incident, case investigation or event.