Articles

D3 Case Study: Consolidating and Implementing an Integrated System for Incident Reporting and Case Management at GO Transit (A Division of Metrolinx)

“I love the ability D3 provides me in assessing staff performance. Looking at the quality of Dispatch entries, the response times, and the content and quality of IRs written by staff is essential in determining if my supervisors and front-line officers are following our procedures and protocols.”

~Steve Harvey
Manager Transit Safety – Patrol Section
GO Transit – A Division of Metrolinx
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