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Support

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Category: Support

All Your D3 Support Needs

Welcome to the D3 Security Management Systems support page. From here, you can access resources such as training workbooks, comprehensive help files and frequently asked questions, or contact D3 support staff directly.

Support hours of operation are:
Mon-Fri 9am to 9pm (EST)
Sat-Sun 10am to 6pm (EST)

Self-Service Portal

View the status of tickets you have submitted to D3 Support, search for common solutions and submit issues.

Submit a Support Ticket

Submit a ticket directly to D3 support regarding any issues, questions, or feature requests. Upon submission you will receive a confirmation email containing your ticket number.

D3 University

D3 University contains a comprehensive set of training manuals, training videos, and detailed help files for D3 products.

FAQ

Browse D3’s ever expanding knowledge base. All customer questions and related solutions are logged here.

Resources

Here you can find useful downloads related to the D3 application.