Incident Management System

Enterprise Class, Easy-to-Use, Affordable and Fully Customizable Incident Management System

D3`s Incident Management System is a secure, web based solution with industry leading configurability and information access control, making it ideal for multi property, multi departmental organizations.

The D3 Incident management systems is designed for collecting consistent, documented Incident report data and includes features to automate the approval process of an incident report or case investigation. Additionally the system will automatically send notifications, assign tasks and escalations to appropriate individuals depending on the incident type, priority, time, status and custom criteria. Administrators are able to configure the Incident report forms as needed and set access controls on the data right down to each field in the system. The built in search engine incorporates advanced access control and search refinement features. The powerful analysis reporting and analytics modules provide custom trend and analysis reporting all available from a single dashboard view. The D3 Incident Management system is an essential tool for over 100 companies and over 10,000 users every day.

Incident Reporting

Unlimited customization options are available through a simple form wizard

  • Individuals access and collaborate on a single record ensuring data integrity
  • History - Records each activity performed on a record and retains a snapshot of each version
  • Auto-fill - Automatically populate fields from your existing data sources
  • Link together incident reports, associated tasks and case files
  • Custom print & export template designer

Investigation / Case Management

  • Assign tasks, deadlines and reminders to individuals for assignments and incident investigations, e.g. review CCTV footage.
  • Tasks can be permanently linked to an incident record.
  • Case Folders - Keep all associated items in a virtual folder, providing collaborative case management between facilities and departments for increased efficiency and data integrity

Analysis Reports & Analytics

Analysis of custom reports

Create, save, publish and analyze custom reports. Make reports accessible to select users or the entire enterprise.

  • Identify trends
  • Gauge mitigation strategy effectiveness
  • Create virtually any type of chart
  • Interactive, zoom-able maps for location based analysis
  • Analytics dashboard to instantly review your key metrics

Workflow and Notifications

Workflow and Notifications for Case Investigation The system automates the approval process of an incident report or case investigation, will send notifications, assign tasks and managing escalations to appropriate individuals depending on:

  • Incident Type
  • Priority
  • Time
  • Status
  • Custom Criteria

Mobile enabled

Incident reporting handheld windows device

Create Incidents reports, receive assignments and review procedure documentation anywhere using a Windows mobile device.