D3 vSOC includes a powerful workflow engine that uses in-system triggers to
initiate pre-configured workflow scenarios, automating day-to-day processes and
internal procedures. Workflow permits the initiation of basic to complex
“if-then” scenarios for managing approvals, escalations, reminders and
organizational processes. Utilizing a visual configuration wizard, the Workflow
functionality automates numerous tasks that generally require manual
completion.
The workflow engine works in conjunction with D3’s robust notification system to
streamline communication in your organization. This facilitates communication
and automates information flow among users and stakeholders.
Features
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Visual interface for workflow administration
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Uses administrator defined triggers to initiate simple or complex workflow
scenarios
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Workflows configured to mirror existing organizational processes
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vSOC Dashboard Inbox for managing pending workflows.
Key Benefits
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Automation of processes
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Streamlined communication
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Standardization and uniformity
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Ability to mandate approvals, escalations and notifications