Investigation Case Management Software
D3′s Investigation Case Management Software is a web-based solution for organizations who need to assign tasks, consolidate evidence and analyze data. This flexible platform is designed to efficiently manage multiple referral sources, streamline task assignments, and give investigators and managers all the tools needed to increase the effectiveness of investigations, track efficiency and achieve consistent resolution across the organization. The system’s Dynamic Link Analysis can quickly and accurately determine relationships while several expenditure tracking tools quantify loss and recovery, establish the root cause and identify appropriate corrective action. The system is fully configurable, easy-to-use and a proven asset when investigating everything from security incidents that might be connected, to workplace misconduct, compliance matters or large-scale fraud.
On the GO: Tracking Security & Safety Incidents
The Safety & Security division at GO Transit oversees the regional public transit service for Greater Toronto and Hamilton – the fourth largest metropolitan area in North America. In this article, learn how:
- GO Transit moved from paper to electronic incident documentation
- Consolidated vast security and safety data into effective investigations
- Automated key assignments, tasks, follow ups and analysis reporting
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D3′s Investigation Case Management software allows for an unlimited number of referral sources. You can compile evidence from incident reports, dispatches, video management and access control systems, hotlines, interviews and digital sources. All sources and associated data are organized in the Case Dashboard where D3′s information access controls can restrict vision based on a customizable set of credentials. As always with D3, the case management systems are easily configured to give organizations the power to structure their intake processes and workflows to their exact requirements.
All case files are clearly logged, organized and displayed in the intuitive Case Dashboard, enabling efficient management of even the most robust case files. From this point, all responding agencies, workflow triggers, file access and any activity is automatically tracked, effectively capturing all stages of the investigative process and establishing a chain-of-custody and audit trail from the evidence log. Comprehensive notification settings, alerts and workflows leverage encrypted and secure email capability, fostering collaboration from anyone, anywhere. Access to certain information can be controlled down the field level plus managers can quickly determine an investigator’s caseload and effectiveness.
The D3 Investigation Case Management solution is ideal for the multi-property and multi-departmental needs of global enterprises. Because of the flexibility of the Intelligent Intake, Workflow and Case Management components, a single D3 system – complete with relevant information access controls -can be configured to serve the needs of any number of departments, sites or stakeholders. Whether for corporate security, physical security or I.T. security; human resources, ethics or compliance, D3 can provide a case management system that is a true enterprise-wide vehicle for return-on-investment.
Dynamic Link Analysis
D3′s powerful reporting and analysis capabilities allow you to analyze and report using any field in the D3 system. The long-time industry standard for case management reporting, the D3 system can quickly compile, distribute and publish any report in a matter of seconds. Several dashboards, charts and views are available, allowing you to save and share reports for easy referencing and future use. The system also includes D3′s Report Wizard, which can create reports on an ad hoc basis. Once finalized, any report can be exported to a variety of file formats, including Excel, CSV, PDF or Word.
Dynamic Link Analysis
D3 has built-in a link analysis component that allows users to visualize and evaluate case files, entities, incident reports and much more, in turn creating a whole picture from which relationships can be easily identified or inferred. Such relationships can connect a variety of things, or entities, such as persons involved, incident reports, vehicles, locations, evidence and much more.
Another central component of the D3 Investigation Case Management software is the comprehensive tracking of expenditure, financial impact and loss-and-recovery details. Several tools are available that can track expenses, bill back to specific departments, determine the cost of new investments or provide a loss summary derived from the impact of incidents or the resolution of a case.
“What really sets the Case Management Solution apart from the rest is D3′s ability to customize the whole application to fit our business needs. It manages and logs all the data we want to analyze and tracks access and investigations in real time across all of our facilities.”
- Chief Security Officer