For enterprise incident reporting and case management software, origination channels can include collaborative users, ethics hotline solutions, supply chain partners or other third-party systems that originate case records.

With Enterprise 2.0, the full potential of enterprise software is being realized in the security, governance, risk and compliance realm. As security and GRC professionals, we can either be the “experienced factory architects and electrical engineers and managers” who can deliver the productivity breakthroughs required of flattening organizations or become irrelevant.

How does a North American manufacturer extend its security, governance, risk and compliance reporting to employees in Brazil where the requirement for English proficiency does not apply below a certain seniority level?

When speaking with security, governance, risk and compliance professionals about incident reporting and investigation management software, they consistently mention a business need – the triggering of automatic actions from captured data.

In today’s Enterprise Software marketplace, Software-as-a-Service is the future. Thin client cloud solutions continue to replace the perpetual enterprise model as the generally accepted software delivery paradigm.

Today, a security guard tour solution must encompass more than checkpoints and devices. Yet, a look at the recent Security Industry Buyers Guide reveals that the majority of companies providing such software and hardware still focus on checkpoints and devices. To add value, a guard tour management solution must solve a business need without creating multiple business headaches.

At the beginning of this decade, IT departments, consultants and freelance programmers latched on to a set of tools called rapid application development environments that consisted of a “programming light” method of delivering in-house solutions for business process management...

Following the last blog post, a reader asked, “Why is my IT department reluctant to leverage Software-as-a-Service / cloud computing?” I attended an excellent webinar hosted by Peter Coffee of salesforce.com that inspired the last post. In the webinar, Mr Coffee surveyed the reasons the audience was reluctant to adopt cloud computing.

Cloud computing, Enterprise 2.0, Software-as-a-Service and Platform-as-a-Service are riding the upward hype cycle slope. In the enterprise software realm, hype must deliver results before entering the mainstream. I predict cloud computing will deliver the required results for acceptance. According t...

For security, governance, risk and compliance professionals, repeatable and discoverable case management, tamper proof audit trail and electronic chain of custody compose minimum requirements for the incident reporting and case management process. Yet, a consistent frustration surfaces in meetings w...